8ubd Privacy Policy

Privacy Policy Introduction

As a trusted online gaming platform in Bangladesh, 8ubd treats your privacy as its highest priority. This privacy policy describes how we collect your personal information, what purposes we use it for, who we share it with, and how we keep your information secure.

By using the 8ubd website or services, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

What Information We Collect

8ubd collects your information in various ways. The types of information and the methods of collection are described in detail below.

2.1 Information You Provide Directly

During registration, login, or use of services, you provide the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Mobile number and email address
• Bank account details, bKash, Nagad, or Rocket number (for transactions)
• National ID card or passport number (for identity verification)
• Address and location information
• Messages sent via live chat or email

2.2 Automatically Collected Information

When you visit the 8ubd website, our system automatically records certain technical information:

• IP address and device identifier
• Browser type, operating system, and language settings
• Date and time of page visits, and session duration
• Referral URL and information about which page you came from
• Gaming activity and betting history
• Transaction history and amounts

2.3 Cookies and Tracking Technologies

The 8ubd website uses cookies and similar tracking technologies. These ensure the proper functioning of the site, improve your experience, and help maintain platform security. You can control cookies from your browser settings, however disabling cookies may cause some services to not work properly.

Purpose of Information Use

8ubd uses your information only for the following legitimate purposes. We never use your information unnecessarily or sell it to third parties.

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳1,000)
• Providing VIP membership and cashback benefits
• Managing bonuses and promotional offers
• Providing 24/7 live chat support service

3.2 Security and Fraud Prevention

• Ensuring account security and preventing unauthorized access
• Detecting and investigating suspicious transactions
• Complying with regulations related to money laundering and financial crime prevention
• Verifying account legitimacy

3.3 Service Development and Analysis

• Improving website performance and user experience
• Analyzing gaming preferences to create a personalized experience
• Diagnosing and resolving technical issues

3.4 Communication and Notifications

• Sending important account-related notifications
• Sharing promotional offers and updates with your consent
• Providing customer support

Information Sharing Policy

8ubd never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific situations:

4.1 Service Providers

We work with some trusted service providers who assist in operating our services — such as payment processors (bKash, Nagad, Rocket), technology suppliers, and cybersecurity experts. These partners operate under strict confidentiality agreements and may only use the information for designated purposes.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, directives from regulatory bodies, or requirements of applicable law. In such cases we will provide the minimum necessary information in accordance with applicable law.

4.3 For Security Purposes

Relevant information may be shared with investigative agencies when needed to investigate fraud, money laundering, or other legal violations.

4.4 Business Restructuring

In the event of any merger, acquisition, or asset sale involving 8ubd, your information may be transferred. In such situations we will notify you in advance and update this privacy policy.

Methods of Data Protection

8ubd follows industry-standard technologies and processes to protect your information. Our security measures are as follows:

5.1 Technical Safeguards

• SSL Encryption: All data transmission on our website is encrypted using SSL/TLS technology.
• Data Encryption: Sensitive information such as passwords and financial details is stored using advanced encryption algorithms.
• Firewall and intrusion detection systems remain active.
• Regular security audits and vulnerability assessments are conducted.

5.2 Administrative Safeguards

• Only authorized personnel can access personal information.
• Staff receive regular training on privacy and data protection.
• All data access activity is logged and monitored.

5.3 Physical Safeguards

Our servers are housed in secure data centers where physical access is strictly controlled. However, no data transmission over the internet is completely secure, so we exercise the utmost caution.

Data Retention Period

8ubd retains your personal information only for as long as it is necessary or legally required.

6.1 Active Accounts

While your account is active we retain all your information. This is necessary for providing services and meeting legal requirements.

6.2 After Account Closure

Even after account closure, financial information and transaction records may be retained for a minimum of five to seven years, as this is required for financial regulations and potential legal claims. Other personal information is deleted a minimum of 90 days after account closure.

6.3 Backups and Archives

Information may temporarily remain in system backups for an extended period, however information from these backups is used only when needed for service recovery.

Your Rights and Options

As an 8ubd user you have certain important rights over your own information. To exercise these rights you can contact us at any time.

7.1 Right to Access Information

You may request to see what information we hold about you. We will provide you with a copy of that information within a reasonable time.

7.2 Right to Correct Information

If there is any error or incompleteness in your information you may request a correction. We will correct it as soon as possible.

7.3 Right to Delete Information

In certain specific circumstances you may request that your information be deleted. However, where legal obligations exist or in cases related to transaction records, it may not be possible to fulfill this request in full.

7.4 Right to Opt Out of Marketing Communications

You may request to unsubscribe from promotional emails or notifications at any time. However, it is not possible to stop essential account-related notifications.

7.5 Right to Object to Information Processing

You may object to certain types of information processing. We will review your objection and take appropriate action.

Protection of Minors

8ubd is strictly for those aged 21 or above. We never knowingly collect information from any person under the age of 21 or allow them to open an account on our platform.

Age is verified at the time of registration. If an account belonging to a minor is identified, it will be closed immediately and all associated information will be deleted.

If you become aware that a minor has created an account on our platform, please notify us immediately.

Third-Party Services

We use certain third-party technologies and services to operate 8ubd's services. Game services are provided by reputable providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These providers have their own privacy policies and information relating to you is handled according to their own policies.

Our payment partners such as bKash, Nagad, Rocket, and various banks have their own privacy policies. Information necessary for processing transactions is shared with these partners.

8ubd is not responsible for the privacy practices of these third parties, however we work only with trusted and recognized partners.

Policy Changes and Updates

8ubd reserves the right to amend this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• A clear notice of the change will be displayed on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date on this page will be changed.

If you continue to use the service after changes are made, it will be considered that you have agreed to the new policy. If you do not agree with the changes, you may contact us to close your account.

Contact Us

Contact us for any questions, concerns, or requests related to the privacy policy. Our support team is ready to serve you in Bengali 24/7.

This privacy policy is effective according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the Bengali version shall be considered final.